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Spot Spin: Qualitative analysis of community consultation

Evidano5 min read

When governments publish consultation summaries, researchers and policy teams must ask: does the report reflect submissions, or a chosen framing? The WA Burswood Park consultation (reported 22 Aug 2025) highlights that risk, the government said 76% of contributions provided “positive ideas”, while local groups collected evidence they say shows strong opposition. This post shows how AI-enabled qualitative analysis of community consultation can (1) surface framing and mismatches between channels, (2) quantify sentiment and theme prevalence reliably, and (3) produce reproducible, shareable outputs for stakeholders. Read the original ABC report and then follow a short workflow you can run in www.evidano.com to audit, validate and visualise public feedback.

Fast take: what the source says

A recent ABC News piece (Cason Ho, published 22 Aug 2025) describes a dispute over the WA government’s summary of public feedback on a proposed $217 million Burswood Park entertainment precinct and racetrack.

Findings snapshot

MetricValueSourceImplication
Project cost$217 millionwww.abc.net.au/news/2025-08-23/wa-community-groups-slams-feedback-report-for-burswood-racetrack/105408378Large public spend increases scrutiny on consultation rigour
Claimed positive contributions76% (government press release)www.abc.net.au/news/2025-08-23/wa-community-groups-slams-feedback-report-for-burswood-racetrack/105408378Depends on question framing and coding rules
Online contributions672www.abc.net.au/news/2025-08-23/wa-community-groups-slams-feedback-report-for-burswood-racetrack/105408378Sample size adequate for thematic analysis but sensitive to form design
Community group analysis (online)85% opposed (group’s screenshots)www.abc.net.au/news/2025-08-23/wa-community-groups-slams-feedback-report-for-burswood-racetrack/105408378Shows channel-based divergence in sentiment
Drop-in session notes98% post-its opposed (group’s photos)www.abc.net.au/news/2025-08-23/wa-community-groups-slams-feedback-report-for-burswood-racetrack/105408378In-person inputs can differ markedly from online forms
Published22 Aug 2025www.abc.net.au/news/2025-08-23/wa-community-groups-slams-feedback-report-for-burswood-racetrack/105408378Time-sensitive: consultation still feeding into EPA submission

What happened (plain English)

The WA government ran a public consultation on a multi-use precinct at Burswood Park that includes a 20, 000-seat music bowl and a motorsport circuit. After the first consultation phase it issued a report highlighting positive ideas and industry support, summarised as 76% positive contributions.

  • Community groups argue the consultation instrument did not offer a simple 'reject' option, so people who opposed the racetrack added conditional or mitigations (e.g., 'more trees', 'protect wildlife'), which the government tallied as 'positive ideas'.
  • The groups documented screenshots and photos indicating far higher opposition rates in both online submissions (85%) and drop-in notes (98%).
  • Key tension: framing effects in question design and the coding rules used to classify free-text submissions.

So what for researchers, UX teams and policy analysts

For qualitative researchers

Watch for ecological fallacies: aggregate 'positive ideas' can mask opposition to specific elements (here, motorsport).

Document coding rules and publish a codebook so stakeholders can reproduce counts.

For UX / consultation designers

Form design matters: include explicit opt-out/reject options and capture conditional responses separately.

Triangulate channels: online forms, drop-in notes, and emailed submissions should be analysed together, then compared by segment.

For policy & communications teams

Be transparent about how qualitative inputs were classified before issuing headline statistics.

Expect channel-based pushback; publish raw excerpts or anonymised quotes to reduce disputes.

Do this with AI-enabled qualitative analysis (how Evidano helps)

Ingest and preserve raw inputs

Import PDFs, screenshots, emailed submissions, and post-it photos into Evidano so all signals are in one corpus.

Evidano preserves originals and timestamps, critical for audit trails when stakeholders challenge summaries.

Detect framing & coding bias

Run thematic extraction and ask the platform to surface how 'positive' labels were applied across text fragments.

Use Evidano's codebook import and AI-assisted coding to reclassify 'positive ideas' vs explicit opposition, then compare counts by code.

Compare channels & segments quantitatively

Generate cross-segment analyses (online vs drop-in vs emailed) showing theme prevalence, quote exemplars, and co-occurrence networks to reveal whether opposition concentrates in certain channels.

Export visual reports for briefings or the EPA submission.

Produce reproducible, shareable outputs

Evidano creates clickable reports with quotes linked to sources so independent reviewers can verify classifications.

Data is encrypted and never used to train third-party models, addressing common privacy concerns.

7-step checklist: Audit a contested consultation in two weeks

Step 1; Collect

Gather the government report, raw export of the consultation platform, photos of drop-in notes and any emailed submissions.

Step 2; Ingest

Upload all files to Evidano; tag by channel and date.

Step 3; Auto-extract themes

Run thematic extraction and frequency analysis to surface dominant topics and sentiments.

Step 4; Import codebook

Load or create a codebook that separates 'positive suggestions' from explicit opposition and conditional comments.

Step 5; Recode & compare

Use AI-assisted coding to recode the corpus, then run cross-segment comparisons (channel × theme).

Step 6; Validate

Spot-check coded excerpts, adjust rules, and lock the codebook to freeze counts for reporting.

Step 7; Report

Export a short interactive report with counts, charts, and linked quotes to share with stakeholders or append to submissions.

Conclusion, audit faster, defend conclusions

The Burswood Park story is a practical lesson: headline percentages can hide how questions were asked, how text was coded, and how different channels reflect different views. Teams that need to defend consultation outcomes should make raw inputs, coding rules and cross-channel comparisons standard practice.

  • Want to reproduce the counts and produce a shareable audit trail? Start a pilot in www.evidano.com and run the 7-step checklist on the Burswood corpus or your next consultation.
  • For reproducible thematic, frequency and cross-segment analysis with secure data handling, visit www.evidano.com to request a demo or pilot.

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