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Encryption in Transit: TLS 1.2 or higher protects data moving between you and our servers.
Encryption at Rest: Your data is secured with industry-standard AES-256 encryption on our servers.
Cryptographic Modules: Our encryption methods are FIPS 140-2 compliant, meeting high government security standards.
Core Commitment: Our policy explicitly forbids using Customer Data for training, retraining, or improving our AI models.
Logical Segregation: Your data is kept in a logically separate space, identified by a unique tenant ID, to prevent cross-contamination or misuse.
On-Demand Deletion: You can delete your data directly through the Service interface whenever you choose.
Purge Process: Upon request or contract termination, your data is completely purged from production systems within 30 days and from backups within 90 days after that.
US customers' data is stored in the United States (Microsoft Azure US East).
EU and other international customers' data is stored in the European Union (Microsoft Azure West Europe).
Ensuring Compliance: For transfers outside the EU/UK, we use Standard Contractual Clauses (SCCs) to ensure your data is protected to a GDPR-equivalent standard.
SOC 2 Type 2: Independently audited for Security, Availability, Confidentiality, and Privacy.
GDPR: Compliant with the EU's General Data Protection Regulation for user rights and data handling.
HIPAA: Ready to sign a Business Associate Agreement (BAA) for processing Protected Health Information.
CCPA/CPRA: Compliant with California's key data privacy laws.