Evidano Privacy Policy

Your privacy and data protection rights

Effective Date: June 1, 2025

Introduction

AILYZE, Inc. ("AILYZE", "us", "we", or "our") operates the AI research platform available at www.evidano.com (the "Service").

This Privacy Policy describes our practices for collecting, using, maintaining, protecting, and disclosing information. It applies to information we collect through our Service and in other electronic communications between you and the Service.

By creating an account, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Service.

Key Definitions

Customer Data

The documents, files, text, audio, and other data that you or your users upload, create, or process within the Service for analysis. This may include Personal Data.

Personal Data

Information relating to an identified or identifiable natural person.

Account Data

Personal Data about our users, such as email address, that we collect in connection with the creation or administration of a customer account.

Usage Data

Data collected automatically, generated by the use of the Service or from the Service infrastructure itself (for example, an IP address, browser type, or session duration).

Information We Collect

We collect several types of information from and about users of our Service:

Information You Provide to Us

Account Data:When you register for an account, we collect your name and email address.

Customer Data:You provide Customer Data when you use the Service's features. This may include interview transcripts, research articles, reports, survey responses, social media comments, audio files for transcription, or data scraped from websites.

Communications:If you contact us for customer support, we will collect the information you provide.

Information We Collect Automatically

Usage and Operational Data:IP address, browser type, operating system, login times, actions performed, and security events.

Cookies:We use session cookies necessary for the Service to function, such as maintaining your login state. We do not use third-party advertising or tracking cookies.

How We Use Your Information

To provide, operate, and maintain our Service

To process and complete transactions, and send billing information

To manage your account and send administrative information

To provide customer support and respond to your requests

To monitor and analyze trends for security and operational improvement

To enforce our Terms of Service and comply with legal obligations

Your Data and Our AI Models: A Core Commitment

We do not use your Customer Data to train, retrain, or improve our proprietary AI models. Your data is used exclusively to provide the analysis and features you request during your active session.

Data Security

We have implemented comprehensive security measures validated by an independent SOC 2 Type 2 audit covering Security, Availability, Confidentiality, and Privacy trust services criteria.

Encryption

All data encrypted in transit (TLS 1.2+) and at rest (AES-256) with FIPS 140-2 compliant cryptographic modules.

Access Control

Strict access limited to authorized personnel using Role-Based Access Control (RBAC) and principle of least privilege.

Network Security

Web Application Firewalls (WAF) and stateful firewalls protect our platform infrastructure.

Vulnerability Management

Continuous vulnerability scanning and annual third-party penetration testing.

Your Data Protection Rights

AILYZE is committed to ensuring you can exercise your data protection rights. Depending on your location, you may have the following rights:

For Users in the EEA, UK, and Switzerland (GDPR)

Right to access: Request copies of your Personal Data

Right to rectification: Correct inaccurate or incomplete information

Right to erasure: Request deletion of your Personal Data

Right to restrict processing: Limit how we process your data

Right to object: Object to processing based on legitimate interests

Right to data portability: Transfer your data to another organization

For California Residents (CCPA/CPRA)

Right to Know: Request information about Personal Data we've collected

Right to Delete: Request deletion of your Personal Data

Right to Correct: Request correction of inaccurate Personal Data

Right to Opt-Out: We don't sell or share your data, so no opt-out needed

Right to Non-Discrimination: We won't discriminate for exercising your rights

How to Exercise Your Rights

To exercise any of these rights, please contact us at info@evidano.com. We will respond to your request in accordance with applicable data protection laws.

Questions About This Policy?

We're here to help clarify any concerns you may have.

info@evidano.com

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77 Massachusetts Avenue, Cambridge, MA 02139, USA

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