Curator spotlight: this paper is featured independently and does not evaluate Evidano.
Imagine a qualitative researcher facing dozens of interviews, online discussions, field notes, images, and other unstructured material. The task goes beyond finding repeated patterns. Researchers also need to compare cases, notice contradictions, revise categories, test alternatives, and trace how different interpretations emerge and evolve. But as qualitative data become increasingly complex, how can researchers make sense of this richness without overlooking potentially important insights?
About Bernd Schmitt

Bernd Schmitt is the Robert D. Calkins Professor of International Business in the Marketing Division at Columbia Business School and Faculty Director of the Center on Global Brand Leadership. His research spans consumer behavior, branding, innovation, customer experience, and the role of emerging technologies in consumer research. He has published extensively across marketing and psychology and served as Editor-in-Chief of the Journal of Consumer Research through 2024.
About Shuyi Hao

Shuyi Hao is an Assistant Professor of Marketing at ICN Business School. She received her PhD in Marketing from NEOMA Business School, France. Her research interests include artificial intelligence, customer experience, and consumer behavior in response to emerging technologies. She has published in academic journals such as Journal of Consumer Psychology, Journal of Service Research, Journal of the Association for Consumer Research, Journal of Business Research, and International Marketing Review.
About the authors
- Bernd Schmitt (Columbia University, New York, USA)
- Shuyi Hao (ICN Business School Paris Campus, Puteaux, France)
- Michel Tuan Pham (Columbia University, New York, USA)
- Reto Hofstetter (Institute of Marketing and Consumer Insight, University of St. Gallen, Switzerland)
Read the article
Read the full research article, “Generative grounded theory (GGT): Inductive theory building in the age of generative AI,” published in the Journal of Consumer Psychology in 2026.
View the publicationWe are grateful to Professor Schmitt and Dr. Hao for sharing their perspectives on this study and for their contribution to the responsible, transparent use of AI in qualitative research.
Run this analysis on your own data
Evidano codes documents, interviews, survey responses and spreadsheets with AI, with your judgment in control at every step.
Research, accuracy and responsible AI
How Evidano's output has been evaluated, how its models were built, how your data is handled, and how to disclose or cite AI use in your own work.
- Resource
Human vs AI: validated accuracy benchmarks
Four head-to-head comparisons against expert human analysis — 371 interview transcripts with Arizona State and Penn State, 298 evaluation reports, 224 open-ended survey responses with UT Austin and Wichita State, and a 160-response manual-coding review.
- Resource
How Evidano’s models were trained
Model provenance for research-ethics review: a provenance-tiered curated corpus, and customer uploads, prompts and outputs excluded from training entirely.
- Resource
Data security for qualitative research
Encryption in transit and at rest, customer-controlled deletion, regional storage, and SOC 2 Type 2, GDPR, HIPAA-ready and CCPA/CPRA compliance.
- Resource
How to cite and disclose Evidano
Citation formats in APA, MLA, Chicago, Harvard and Vancouver, methods-section wording per workflow, and an AI-policy review of 41 journals across 8 disciplines.
- Resource
Environmental impact of an analysis workflow
Measured energy and water footprint of a typical project, with regional comparisons and mitigation.
